Terms of Service

Last updated: February 2026

1. About Us

Tita Noy's Pichi-Pichi (“we”, “us”, “our”) is a home-based food business operating in the Philippines. By placing an order through our website, you agree to these terms.

2. Orders

All orders must be placed during our operating hours (1:00 PM - 6:00 PM) with a cutoff of 3:00 PM for same-day delivery. Orders are in multiples of 3 pieces with a minimum of 3 pieces. All orders are subject to availability.

3. Pricing & Payment

Prices are listed in Philippine Pesos (PHP). Payment is processed through PayMongo using GCash. Delivery fees are calculated via Lalamove at the time of order and may vary based on distance.

4. Delivery

Delivery is handled by Lalamove riders. Estimated delivery times are approximate. We are not responsible for delays caused by traffic, weather, or other factors outside our control. A valid delivery address within our service area is required.

5. Food Safety

Our pichi-pichi is made fresh daily and is best consumed on the same day. We are not responsible for any issues arising from improper storage after delivery.

6. Contact

For questions or concerns, please reach out to us through our website or contact us directly. We aim to respond to all inquiries within 24 hours.